PRIVACY AND SECURITY
Our Security Guarantee
We are confident that your credit card can be used securely on our site. In the unlikely event unauthorized use of your credit card does occur, immediately follow the reporting procedures defined by your credit card provider and contact us. Most credit card companies cover all charges that result from unauthorized use of your credit card or limit your liability to $50.00 US - the maximum liability allowed under the Fair Credit Billing Act. If your credit card company holds you liable for unauthorized charges made as a result of your credit card purchase from our site while using our secure server, we will reimburse you for the remaining liability, up to the maximum of $50.00 US.
The Information We Collect
How We Use Information
Do we use IP addresses and "cookins"?
Our Commitment to Data Sucurity
Children's Privacy
How to access or collect your information
Opt-In
Notification of Changes
How to Contact Us
The Information We Collect
This notice applies to all information collected or submitted on the website. We collect information when you buy vacations and when you register to receive e-mails from us. The types of personally identifiable information we collect is on these encrypted, secure pages and are not shared with an outside entity.
On some pages, you can forward information to other people. For example, you can forward Hot Deals information to your friends. In this circumstance, we do not collect the personal information without their express knowledge and consent.
The Way We Use Information
We use the information you provide when making a reservation to complete the transaction. We will share this information with our vendors and vacation suppliers so that your reservation can be completed. We may also use that information to contact you with specials and new travel opportunities.
We do not save the emails of friends to whom you forward information from our site.
We do not share any personal information we collect with outside parties.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive information related to the vacations we sell. Information you submit on our website will not be used for this purpose unless you fill out the e-mail registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of individuals filled out our e-mail form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Information is collected for use in our reporting software. This information is used to understand our site's promotional successes and failures so we can adjust our marketing offerings as a result. It is also used to report page views results to our marketing partners. We gather page views, visitor session length, hits, number of unique visitors, browser type, number if visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all information is shared with our partners, but some aggregate numbers such as page views during a particular time period may be.
We may use photos or client testimonials and aggregate information to better design our website and to share with the general public. For example, we may post a photo on our web site only after we receive your permission to do so. We do not disclose anything except first names that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
Do we use IP Addresses and "cookies"?
Yes, we uses cookies to track visitors to our site. We monitor the number of unique visitors as well as the number of page views each visitor takes. Data is used for promotional and marketing purposes only, and the reports we generate from the information does not recognize any information specific to your location, or anything specific to your individual machine. Cookie technology is used to recognize a visitor by placing tiny files on the hard drive of your computer. Cookies do not extract private or personal information from your computer.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use SSL to encrypt and protect your personal information. We understand that this is vital in the exchange of credit card and password information.
When you purchase a vacation from our site, you are asked to choose a password that is used to access your vacation itinerary online as well as make special requests for your vacation such as special bedding requests, room requests, or handicap requests. We strongly recommend that you do not give your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.
Our Commitment to Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. If we ask for the ages of your children when booking a vacation this information is used to gather specials and promotions from our wholesalers which have child promotions offered depending on the age. It is also used as some airlines do offer child fare rates for children under a certain age. We recommend that you examine the privacy policies for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.
How You Can Access Or Correct Your Information
You can access all of the personally identifiable information that we collect when you make a purchase online by choosing to view your password-protected reservation. You will be asked to input both your reservation number and password.
To correct or maintain your subscription to our e-mails, go to the My Profile section and enter your User ID and password. You will then be able to access your current information and update it accordingly.
Opt-In
You can register with our website if you would like to receive information related to the vacations we sell. Information you submit on our website will not be used for this purpose unless you fill out the e-mail registration form.
If you choose to register on our website for participation in a giveaway, you may have the option to opt-out of receiving our emails by selecting the correct checkbox on the registration form.
Notification of Changes
If we determine to change the manner in which we use the information we have collected, we will notify you via e-mail at least 30 days prior to making the change. With this e-mail you would have the option to continue to participate as a member of our database or not continue. We will notify you of any changes in the use of your personally identifiable information.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact our customer service team at 1.866.631.2825.
